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Privacy Policy Statement relating to the Personal Data (Privacy) Ordinance, Chapter 486 (“the Ordinance”)
Types of Personal Data Collected
It is or will be necessary for you to supply to Couture Homes Properties (“the Company”), data including but not limited to your name, contact number, email address (“Personal Data”) in the course of your registration of showsuite viewing held by the Company on this website. This website may also place “cookie” in your computer browser to collect information which may include, but not limited to, relevant login and authentication details as well as information relating to your browsing activities and preferences across this website.
Failure to supply such Personal Data may result in the Company's refusal to realize your preferences or provide its services to you.
Purposes for which Personal Data are Used
Personal Data are collected or to be collected by the Company for obligatory purposes and voluntary purposes. You MUST provide the Personal Data to be used for an obligatory purpose to the Company if you want the Company to provide the services for which you are applying. If the Personal Data is to be used for a voluntary purpose, the Company will obtain your consent before using your Personal Data. The Company will not to use your Personal Data without your consent.
Personal Data collected or to be collected by the Company may be used for the following obligatory purposes:
- registering for showsuite viewing, specific events and activities;
- handling, processing and following up requests, enquiries, complaints and matters related hereto;
- designing new or enhancing existing services provided by us for customers' use;
- processing and complete transaction requested by you;
- sending you administrative communications, including but not limited to future changes to this Privacy Policy Statement;
- administering and enforcing the rules of contests, lucky draws, promotions and games offered by us and/or the terms of our commercial dealings, and identifying the winners’ or customers’ identity when collecting prizes or gifts from the Company;
- assisting in law enforcement and meeting the requirements of any law binding on the company or for claims-related purposes;
- assisting in safety or security, or our internal business or administrative purposes; and
- any other purposes relating thereto.
Personal Data collected or to be collected by the Company may be used for the following voluntary purposes:
- sending you direct marketing and promotional information and/or materials of products and services;
- sending you any future marketing materials and/or joint promotion with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/services offered by our affiliates or business partners;
- conducting customer and service surveys; and
- any other purposes relating thereto.
Notice for Direct Marketing
We intend to use your Personal Data including but not limited to your name, telephone numbers, email and other contact information collected for marketing communications such as direct-mail, email, telephone calls and SMS containing news, promotions, offers, events to be offered by us or by our business partners or future marketing purposes and/or joint promotion with our subsidiaries, holding companies, associated companies, affiliates or in conjunction with products/services offered by our affiliates or business partners in relation to the following classes of products and services: accommodation, travel, transportation, retail, food and beverage, credit cards, financial and investment services, furniture, mortgage plans, wedding and banquet, conference and event, real estate, entertainment, publications, fashion and jewellery, leisure and sports, health and wellness, spa and body care, telecommunications, social networking, media and public relations.
We may not use your personal information for direct marketing without your consent. If you do not allow and agree us to use the Personal Data for the voluntary purposes including direct marketing as listed above, please tick the opt-out checkbox when you fill in this online House Viewing by Appointment registration form and other documents (if any).
You may also opt-out from receiving any of our information and services at any time, free of charge. We provide the following opt-out channels for you to unsubscribe from receiving any or all of the above classes of products and services (please specify):
By Mail
Please address to
Data Protection Officer (Sales & Marketing)
Couture Homes Properties
31/F, Bank of America Tower,
12 Harcourt Road,
Central, Hong Kong
By Email
Please send to [email protected]
You will be removed from our mailing list within SEVEN days upon our receipt of your request.
Disclosure of Personal Data
When the Company collects the Personal Data from you, we will:
- inform you by way of this Privacy Policy Statement or by a separate notification that the Company is collecting Personal Data from you and the use of such Personal Data by the Company;
- where relevant, give you the opportunity to “opt out” (that is to restrict the uses of such Personal Data by the Company);
- tell you how you can review, correct and delete the Personal Data the Company has stored.
Personal Data held by the Company relating to you will be kept confidential. The Company may, where such disclosure is necessary to satisfy the purpose, or a directly related purpose, for which the data was collected provide such Personal Data to the following parties:
- any subsidiaries, holding companies, associated companies, or affiliates of the Company;
- any agent, contractor or third party service provider who provides services to the Company, its subsidiaries, holding companies, affiliates, and associated companies in connection with the operation of their business;
- any other person or company who is under a duty of confidentiality to the Company, its subsidiaries, holding companies, affiliates, and associated companies and has undertaken to keep such Personal Data confidential
- any person or persons who have a right under the Ordinance to gain access to Personal Data.
Access, Correction and Deletion of Personal Data
You have the right to:
- check whether the Company holds any Personal Data relating to you and the right of access to such Personal Data;
- require the Company to correct any Personal Data relating to you which is inaccurate;
- ascertain the Company's policies and practices in relation to the Personal Data; and
- request the Company to delete the data from any active mailing or distribution list.
Request for access to and correction of Personal Data and the kinds of Personal Data held should be addressed in writing to:
Data Protection Officer (Sales & Marketing)
Couture Homes Properties
31/F, Bank of America Tower,
12 Harcourt Road,
Central, Hong Kong
Request for deletion of the Personal Data from any active mailing or distribution list should be addressed in writing to the above address, or emailed to the Company at [email protected] marking your communication “Confidential.”
The Company may take reasonable steps to verify your identity before granting access or permitting corrections to your Personal Data. In accordance with the terms of the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request.
Your consent
By submitting this registration form, you consent to the collection and use of your Personal Data in accordance with this privacy policy statement.
Modification
You acknowledge and agree that the Company may modify this privacy policy statement from time to time at its discretion.
Interpretation
If there is any conflict or difference between the Chinese version of the Terms of Use and its English version, the English version prevails. If any part of the Chinese version is unclear, reference should be made to the English version. The Chinese version may not be translated into English for the purpose of comparing with or interpreting the English version.